virallens.ai

Privacy Policy

Last updated: April 5, 2026

This Privacy Policy explains how Virallens ("we", "us", "our") collects, uses, stores, and protects your personal information when you use virallens.ai, including our Video Engine and Motion Control features. The platform is owned and operated by a Sole Trader under the business name Virallens, based in Sydney, New South Wales, Australia. By using our platform, you consent to the data practices described in this policy.
1

Introduction

Virallens.ai ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our platform at www.virallens.ai, including our Video Engine and Motion Control features. By using our platform, you consent to the practices described in this policy. Please also review our Terms of Service.

2

Information We Collect

When you use Virallens.ai, we may collect the following types of information:

Personal Information

  • Name and email address (provided during registration)
  • Account credentials (authentication tokens from third-party providers such as Google or email/password)

Usage Data

  • IP address and approximate location
  • Browser type, device information, and operating system
  • Login history and session activity
  • Pages visited and features used within the platform

User-Generated Content

  • Text prompts and uploaded images — transmitted to third-party AI providers for video generation
  • Character images uploaded for Motion Control — transmitted to Kling V3 Pro for motion transfer processing
  • Reference dance videos uploaded for Motion Control — used solely to extract motion data for transfer to your character
  • Generated video content (from both Video Engine and Motion Control) — stored in cloud storage and accessible via your dashboard

Payment Information

  • Payment metadata (transaction IDs, purchase amounts, timestamps) — handled securely by our third-party payment processors
  • We do not store your credit card numbers or banking details on our servers
3

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Virallens.ai platform, including both Video Engine and Motion Control features
  • Process your video generation and motion transfer requests through third-party AI providers
  • Send you email notifications when your Motion Control videos are ready for download
  • Manage your account, credits, and purchase history
  • Communicate with you about your account, support requests, or platform updates
  • Detect, prevent, and address fraud, abuse, or security issues
  • Improve and optimize the platform experience
  • Comply with legal obligations
4

Third-Party Services & Data Sharing

We may share your information with the following categories of third parties:

  • AI Video Generation Providers — text prompts and uploaded images are transmitted to Seedance 1.0 for video generation
  • AI Motion Control Providers — character images and reference dance videos are transmitted to Kling V3 Pro for motion transfer processing
  • Payment Processors — payment details are handled by secure third-party processors (e.g., Stripe)
  • Cloud Storage Providers — generated videos are stored on cloud infrastructure
  • Authentication Providers — login services such as Google OAuth
  • Email Services — used to send notifications when Motion Control videos are ready
  • Analytics Services — anonymized usage data may be collected for platform improvement
Important: We do not sell your personal data to any third party. Data is shared only as necessary to provide our services. Reference dance videos are used solely for motion extraction and are not stored permanently by our AI providers.
5

Data Retention

  • Account data is retained for as long as your account is active or as needed to provide services
  • Generated videos (from both Video Engine and Motion Control) are stored on your dashboard until you delete them or your account is terminated
  • Uploaded images, prompts, and reference dance videos may be temporarily retained by our AI providers during processing but are not stored permanently by them
  • Payment records are retained as required by applicable tax and accounting regulations
  • You may request deletion of your account and associated data by contacting us at support@caseai.ai
6

Cookies & Tracking

Virallens.ai may use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze platform usage and performance

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the platform.

7

Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure authentication protocols, and access controls. All uploaded content (images, prompts, and reference videos) is transmitted securely to our AI providers. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong, unique passwords and to keep your login credentials confidential.

8

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request deletion of your personal data, uploaded content, and account
  • Portability — request your data in a structured, machine-readable format
  • Objection — object to processing of your personal data in certain circumstances
  • Withdrawal of Consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@caseai.ai. We will respond within a reasonable timeframe in accordance with applicable laws.

9

Children's Privacy

Virallens.ai is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at support@caseai.ai.

10

International Data Transfers

Your information may be transferred to and processed in countries other than Australia, including where our third-party AI providers (Seedance 1.0 and Kling V3 Pro) and cloud infrastructure are located. By using Virallens.ai, you consent to the transfer of your information to these countries, which may have data protection laws different from those in your jurisdiction.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or third-party services. We will take reasonable steps to notify you of material changes, such as by email or in-app notice. Your continued use of the platform after changes take effect constitutes acceptance of the updated Privacy Policy.

12

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:

Virallens
Sydney, New South Wales, Australia
Email: support@caseai.ai

Privacy concerns?

We take your privacy seriously. Reach out anytime.

support@caseai.ai →

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